Browse by Category
Getting Started
Learn the basics of oneRT
Billing & Payments
Manage subscriptions and payments
Reports & Analytics
Track your gym performance
Settings & Configuration
Customize your gym setup
Frequently Asked Questions
How do I add a new member?
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How do I add a new member?
Navigate to the Members section and click "Add Member". Fill in the member details, select a membership plan, and process the payment.
Can I manage multiple gym branches?
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Can I manage multiple gym branches?
Yes! oneRT supports multi-branch management. You can add branches from the Branches section and assign staff to specific locations.
How do I track member attendance?
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How do I track member attendance?
Members can check in using the front desk or self-service kiosks. All attendance is automatically tracked and available in the Attendance section.
What payment methods are supported?
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What payment methods are supported?
We support multiple payment methods including cash, card, UPI, and online payments through integrated payment gateways.
How do I generate reports?
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How do I generate reports?
Go to the Reports section and select the type of report you need. You can filter by date range, branch, and other criteria, then export to PDF or Excel.
Can I customize membership plans?
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Can I customize membership plans?
Absolutely! You can create custom membership plans with different durations, pricing, and features from the Plans section.
Still need help?
Can't find what you're looking for? Our support team is here to help you with any questions or issues.